Sales
Self-service laundromats
Cashless QR payment for coin and token laundromats
The short answer
To convert a coin or token laundromat to QR payment in Malaysia, Byte Bunny Technology installs an IoT device into your existing washers and dryers so each machine can accept DuitNow QR. Customers open their e-wallet or banking app, scan the QR on the machine and pay the machine's price, and Byte Bunny's servers start the machine. The coin slot keeps working beside the QR, and owners watch sales and every transaction in the Byte Bunny Portal.
Laundromats are our main focus.
Updated
Today
Coin or token washers and dryers
Customers pay at the machine with coins, or with tokens.
Fitted
An IoT device in each machine
We install it into the machines you already have.
Cashless
DuitNow QR on every machine
Customers scan the QR and pay from their own app.
01
What does converting a coin or token laundromat to QR payment involve?
Converting does not mean starting again with new machines. Byte Bunny Technology installs an IoT device (a small connected unit fitted inside the machine) into the washers and dryers you already have, so each one can accept DuitNow QR payment. When a customer scans the QR on a machine and pays, our servers activate that machine and the cycle begins.
We provide this as software as a service for laundromat owners, including owners whose machines previously took tokens or cash. What we sell is the concept of a cashless laundromat: payment moves from the coin slot to the customer's phone, while the shop and the machines stay yours.
Byte Bunny also works with vending machines and arcades.
Laundromats running Byte BunnyPhotos: Byte Bunny
02
How will my customers pay?
The way our own how-to films show it, at the washer or the dryer: no new app to download, and no coins.
- 01
Open your e-wallet or banking app
Customers use the payment app already on their phone; our films show both an e-wallet app and a bank app.
- 02
Scan the QR on the machine
They open the app's scanner and scan the DuitNow QR sticker on the washer or dryer.
- 03
Pay the machine's price
They pay what that machine charges, and the machine starts.
-
0:31
Facebook · Malay captions
How to pay a washer by QR
Frame from our own film
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0:38
YouTube · Malay captions
How to pay a dryer by QR
Frame from our own film
Full walkthrough
How QR payment works at a self-service machineEvery step, and what happens after the payment.
More of our films
03
What do I get as the owner?
Five things our system is built to do for a self-service business owner, and what each means in a laundromat. Results depend on your shop.
Machines
Machine can be remotely activated
After a customer pays by QR, Byte Bunny's servers start the machine. Owners can also start one from the Byte Bunny Portal, from anywhere.
Security
Prevents break-ins
A QR payment puts no cash into the machine, so there is less in the coin box for anyone to break in for.
Costs
Reduces overhead costs
Every QR payment is one less handful of coins to collect, count and carry to the bank.
Customers
Provides alternative payment methods to customers
Customers who carry no coins can still pay, from the app on their phone.
Owners follow their sales and a detailed history of every transaction in the Byte Bunny Portal. More on The Byte Bunny backend for self-service machine owners.
04
What do my customers get?
What changes for the people who use your machines.
Hassle free - no apps to download
Customers pay with the e-wallet or banking app already on their phone; there is no Byte Bunny app to install.
Many e-wallet payment methods available
Customers are not tied to one app to pay at your machines.
Prevents theft - no need to bring cash
The phone pays, so customers need not carry cash to the laundromat.
05
Coins, tokens or QR: what changes?
Three ways to start the same washer, side by side.
The full comparison, with what each way means for the owner, is on Coins, tokens or QR payment: which suits a self-service laundromat?
| Coins | Tokens | DuitNow QR | |
|---|---|---|---|
| What the customer brings | Coins for the machine | Tokens, bought before the wash | A phone with an e-wallet or banking app |
| How the machine starts | Coins go into the slot | Tokens go into the slot | Scan the QR and pay the machine's price; the machine starts |
| Does the payment put cash in the machine? | Yes, in the coin box | No: tokens. The cash is taken where the tokens are sold | No. The customer pays from their e-wallet or banking app |
06
What is DuitNow QR?
07
What are the steps to go cashless?
Byte Bunny's deployment chart, from our brochure: eight steps from your application to support after fitting.
1. Application
You submit the Byte Bunny application.
2. Payment
You complete payment to confirm the order.
3. Merchant ID
You submit the documents for your merchant ID application, and Byte Bunny submits it to the payment gateway for approval.
4. Backend setup and QR codes
Your merchant backend is configured, then QR codes are generated for your washers and dryers.
5. Preparation
Your installation date is scheduled, and the devices are configured for installation.
6. Installation
The devices are installed, the QR codes are attached, and the system is tested.
7. Training and handover
You and your staff are trained to operate the system.
8. Support after installation
Follow-up and ongoing technical support.
08
What should I ask before fitting?
The first two are answered here; put the rest to us on WhatsApp, with your machine list.
Will my machines still take coins or tokens after fitting?
Yes. The coin slot keeps working beside the QR, and a customer can even split one payment: for a RM7 wash, 3 tokens in the slot and RM4 by QR.
What if a customer pays and the machine does not start?
If the shop's wifi is down, our system sees the machine as offline and refunds the customer's bank account automatically. If the washer or dryer itself is at fault, you refund the customer yourself.
Which washer and dryer models can be fitted?
Send us the make and model of each machine, or a photo of its coin slot.
How long does fitting take, and does the shop close?
Installation is step 6 above, on a date scheduled with you. Ask us how long it takes for a shop your size.
What does it cost?
Ask us for a price for your own machines.
How do QR payments reach me, and when?
You apply for a merchant ID with the payment gateway (step 3 above). Ask us to walk you through the rest before you decide.
Which areas do you fit in?
Ask us whether we fit in your area.
What does each machine need, such as power or internet?
Ask us what your machines and your shop need before fitting.
09
How do I get started?
10+
years of experience in the e-wallet automation industry, across the team
Byte Bunny Technology Sdn Bhd, Petaling Jaya. About us
Message us on WhatsApp at +60 19-279 2968 or email info@byte-bunny.com. It helps to mention:
- The machines you have: how many washers and how many dryers.
- How they take payment today: coins, tokens, or both.
- Where your laundromat is: the town or the address.
Our office is at Tropicana Avenue, Petaling Jaya; every way to reach us is on Contact Us.
Revolutionize your self-service business today.
Questions about your own machines? Ask us on WhatsApp.
Talk to us on WhatsApp