Questions about cashless QR payment for self-service machines

Byte Bunny Technology installs an IoT device into the washers and dryers you already have, so each machine can accept DuitNow QR payment. It is built for laundromat owners whose machines previously took tokens or cash. When a customer scans the QR on a machine and pays, our servers activate that machine and the cycle starts. Send us your makes and models on WhatsApp to ask whether yours can be fitted.

Yes. The coin slot keeps working beside the QR, so customers can still pay with coins or tokens. They can even split one payment: for a RM7 wash, a customer can put 3 tokens in the slot and pay RM4 by QR.

Byte Bunny Technology provides software as a service to laundromat owners. What we sell is the concept of a cashless laundromat: your existing machines fitted to take DuitNow QR, and customers paying from their phones instead of with coins or tokens. Behind it sits our backend system, which is custom-built for different businesses according to their needs. We are a tech company that specializes in e-payment automation for self-service businesses.

Byte Bunny merchants on our existing Fiuu payment gateway arrangement pay an agreed DuitNow QR transaction rate of 0.85%. It already includes the applicable DuitNow QR processing charges, so no separate DuitNow QR processing fee is added on top: on an RM10.00 payment the fee is RM0.085, before rounding or any other separately agreed charges.

For a self-service business owner, Byte Bunny's system is built to do five things: it reduces overhead costs, prevents break-ins, lets a machine be remotely activated, monitors cash sales and e-wallet sales, and provides alternative payment methods to customers. In a laundromat that means fewer coins to collect and count, less cash in the machines, machines started by our servers after a QR payment, both kinds of sale to monitor, and a way to pay for customers who carry no coins. These are what the system is built to do; results depend on your shop.

Yes. Byte Bunny's system monitors cash sales and e-wallet sales for owners. As the owner, you get the Byte Bunny Portal, where you watch your sales and a detailed history of every transaction.

At a machine fitted by Byte Bunny Technology, it means Byte Bunny's servers start the machine once a customer has paid by DuitNow QR; no coin has to drop. As the owner, you can also start a machine yourself from the Byte Bunny Portal, from anywhere.

With coins, customers need the right coins and the money collects in the machine's coin box. With tokens, customers first buy tokens, usually with cash, and drop them into the machine. With DuitNow QR, customers pay the machine's price from their e-wallet or banking app (the steps are under How do I pay a washer or dryer by QR?), and that payment puts no cash into the machine.

Ask us about your own machines before you decide: which makes and models can be fitted, how long fitting takes, what it costs, how and when QR payments reach you, whether we fit in your area, and what each machine needs, such as power or internet. Send your machine list and your location on WhatsApp and ask. The eight steps from application to support after fitting are on QR payment for laundromats.

No, but laundromats are our main focus. Byte Bunny Technology provides e-payment automation for all the self-service industries: self-service laundry, vending machines, claw or crane machines, vending massage chairs, kiddie rider machines, coin or token exchange machines, coffee machines and water dispenser machines.

Byte Bunny Technology invites businesses seeking to diversify with e-payment automation to join our network as a partner or reseller. We customize the backend and frontend systems for our partners, and offer product training for a variety of self-service machines, backend support, and partner or reseller commission structures with recurring income included. Share your business details with us on WhatsApp or by email and ask for the commission terms.

Byte Bunny Technology aims to provide a full backend system for entrepreneurs who wish to create their own payment system for their products, and to turn the self-service industry cashless (cash payment into QR payment).

Byte Bunny Technology is backed by a team with more than 10 years of experience in the e-wallet automation industry.

Byte Bunny Technology's office is at No A-13-03, Tropicana Avenue, No 12, Persiaran Tropicana Golf & Country Resort, PJU 3, 47410 Petaling Jaya, Selangor, Malaysia. Call or WhatsApp +60 19-279 2968, or email info@byte-bunny.com. On WhatsApp you can send your machine list and your location in one message.